Shipping policy


  • We deliver across selected cities and regions in Pakistan.
    Delivery times may vary depending on your location.
    Shipping charges (if applicable) will be shown at checkout.
    Delays may occur due to couriers, weather, holidays, or unexpected circumstances.

    5. Order Tracking

    Once your order is dispatched, tracking details may be shared through email, SMS, or WhatsApp where available.

    6. Returns & Exchanges

    We aim to deliver quality products. If you receive a damaged, defective, or incorrect item:

    • Contact us within 3 days of delivery.
    • Product must be unused and in original packaging.
    • Proof such as photos may be required.

    Used or opened products may not be eligible for return due to hygiene and safety reasons.

    7. Refund Policy

    Approved refunds will be processed through the original payment method or another approved method. Refund times may vary depending on your bank or payment provider.

    8. Product Availability

    All products are subject to stock availability. If an item becomes unavailable after ordering:

    • We may contact you with alternative options, or
    • Issue a refund if payment has already been completed.

    9. Product Use Notice

    Our hair oils and wellness supplements are intended for personal use only. Results may vary by individual. Please read product instructions carefully before use.

    10. Customer Support

    For order support, returns, or general inquiries, please contact us:

    Zetron Pharma
    Email: info@zetronpharma.com
    London Head Office 
    136 High street North, E624HT
    London  United Kingdom 

    Pakistan office 
    Plot no 27 Park road Islamabad, pakistan 
    +923417545449