Terms of service

Terms of Service – Zetron Pharma

Last updated: April 16, 2026

These Terms of Service (“Terms”) govern your access to and use of the Zetron Pharma website, products, and services (collectively, the “Services”). By visiting our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Services.

1. About Zetron Pharma

Zetron Pharma operates this online store and website to provide customers with hair care, wellness, and related products. Our store is powered by Shopify, which helps us provide secure eCommerce services.

2. Eligibility to Use Services

By using this website, you confirm that:

  • You are at least the age of majority in your country or region, or
  • You are using the Services under the supervision of a parent or legal guardian.

3. Products and Services

We offer products including but not limited to:

  • Hair oils
  • Wellness supplements
  • Personal care products
  • Promotional bundles and offers

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update pricing at any time without notice.

4. Orders and Acceptance

When you place an order:

  • You agree that all information provided is accurate and complete.
  • Orders are subject to acceptance and availability.
  • We may refuse, cancel, or limit any order at our discretion.
  • You may receive confirmation emails or messages after ordering.

If an order is cancelled after payment, eligible refunds will be processed accordingly.

5. Pricing and Payments

  • All prices shown are in the currency displayed on the website.
  • Prices may change without prior notice.
  • Payments are processed securely through third-party payment gateways and Shopify-supported systems.
  • We do not store full payment card details.

6. Shipping and Delivery

We aim to dispatch orders promptly. However, delivery times may vary due to:

  • Customer location
  • Courier delays
  • Public holidays
  • Weather or unexpected disruptions

Zetron Pharma is not responsible for delays caused by third-party shipping providers.

7. Returns and Refunds

Returns, replacements, and refunds are subject to our Refund Policy or Return Policy (if published on the website).

To request support, please contact us using the details listed below.

8. Product Use Disclaimer

Our products are intended for personal use only.

  • Follow product instructions carefully.
  • Results may vary from person to person.
  • Supplements are not intended to diagnose, treat, cure, or prevent disease.
  • Consult a qualified healthcare professional before use if pregnant, nursing, taking medication, or managing a health condition.
  • Discontinue use if irritation or adverse reactions occur.

9. Accounts and Security

If you create an account, you are responsible for:

  • Keeping your login details confidential
  • Restricting unauthorized access
  • All activity under your account

Please notify us immediately if you suspect unauthorized use.

10. Prohibited Uses

You agree not to use the Services to:

  • Violate any law or regulation
  • Submit false or misleading information
  • Attempt fraud or unauthorized transactions
  • Interfere with website security or performance
  • Upload harmful code or malware
  • Copy, scrape, or misuse website content

11. Intellectual Property

All website content including:

  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Branding
  • Text and design

is the property of Zetron Pharma or its licensors and may not be copied, reproduced, or used without written permission.

12. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review it to understand how your information is collected and used.

13. Third-Party Services

Our website may contain links or integrations with third-party platforms including Shopify, payment gateways, and social media tools.

We are not responsible for the content, privacy practices, or policies of third-party services.

14. Limitation of Liability

To the maximum extent permitted by law, Zetron Pharma shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of products
  • Delays or service interruptions
  • Errors or inaccuracies on the website

Use of our Services is at your own risk.

15. Indemnification

You agree to indemnify and hold harmless Zetron Pharma, its owners, employees, and affiliates from claims, damages, liabilities, or expenses arising from your misuse of the Services or violation of these Terms.

16. Changes to Terms

We may update these Terms at any time. Revised Terms will be posted on this page with the updated date.

Continued use of the Services after updates means you accept the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted under the laws of Pakistan.

18. Contact Information

If you have questions regarding these Terms, please contact us:

Zetron Pharma
Email: zetronpharma@gmail.com
Address: Murree Road, 48061, PK